NYCE PPO Psychiatrists and Therapists for NYC Employees in Brooklyn
If your health insurance is through Oxford Health Plans, you can use it for psychiatric and therapy care at Good Health Psychiatric Services. Good Health is in-network with all Oxford group and individual plans, so your visits are billed at contracted rates and you pay only your plan’s share. Your Oxford mental health coverage applies to psychiatric evaluations, medication management, individual therapy, and TMS and Spravato for depression that has not responded to medication.
Good Health Psychiatric Services accepts the NYC Employees PPO (NYCE PPO), the health plan for New York City employees, pre-Medicare retirees, and their families. NYCE PPO launched on January 1, 2026, replacing the GHI CBP / Anthem Blue Cross and Blue Shield plan, and it is offered jointly by EmblemHealth and UnitedHealthcare. Your NYCE PPO mental health coverage at Good Health includes psychiatric evaluations, medication management, individual therapy, and treatment for depression that has not responded to medication.
One of the biggest changes under NYCE PPO is a much larger mental health network, which makes it easier for city workers to find a psychiatrist or therapist. Our board-certified psychiatrists, psychiatric nurse practitioners, and licensed therapists see NYCE PPO members at our Downtown Brooklyn office and by telehealth in New York, New Jersey, Pennsylvania, Florida, and Connecticut, with same-day and next-day appointments often available.
NYCE PPO Coverage at a Glance
Plan Type | NYC government employee health plan (PPO), premium-free for members |
Offered By | EmblemHealth and UnitedHealthcare; mental health through the UnitedHealthcare behavioral health network |
Who Is Covered | NYC employees, pre-Medicare retirees under 65, and eligible dependents |
Replaced | GHI CBP / Anthem Blue Cross and Blue Shield, as of January 1, 2026 |
Referral Needed | No |
Services Covered | Psychiatric evaluation, medication management, individual therapy, TMS, Spravato |
Locations | In person: 26 Court Street, Suite 1510, Brooklyn, NY. Telehealth: NY, NJ, PA, FL, CT |
Appointments | Same-day and next-day |
Member Portal |
Get Your Eligibility & Estimated Cost
What NYCE PPO Members Get at Good Health
- In-network billing through the UnitedHealthcare behavioral health network used by NYCE PPO
- No referral needed to book a psychiatrist or therapist
- Mental health care covered on the same terms as medical care, as federal parity law requires
- Office visits in Brooklyn or telehealth visits, both billed to NYCE PPO
- A benefits check before your first appointment, including any prior authorization needs
NYCE PPO is a new plan as of January 1, 2026. Members who previously had coverage through the GHI CBP / Anthem plan were automatically transitioned. Log in at nyceppo.com with your new member credentials. If you haven’t received your new ID card, contact NYCE PPO Customer Service. The information on this page reflects general plan features and does not guarantee coverage or payment. Please verify your individual benefits before your first appointment.
Mental Health Services Covered by NYCE PPO at Good Health
Psychiatric Evaluation
Your care starts with a full psychiatric evaluation with a board-certified psychiatrist or psychiatric nurse practitioner. Your clinician reviews your symptoms, history, and any past treatment, screens for related conditions, and sets out a treatment plan with you. NYCE PPO covers this evaluation as an outpatient behavioral health visit, and you do not need a referral to book it.
Medication Management with an NYCE PPO In-Network Psychiatrist
If medication is recommended, an NYCE PPO in-network psychiatrist or nurse practitioner prescribes it and sees you for follow-ups to track your progress, adjust doses, and manage side effects. These NYCE PPO covered psychiatry visits are billed as outpatient care. Many city employees get prescription coverage through their union welfare fund or the PICA program rather than the medical plan, and your prescriber can work with either.
Therapy Covered by NYCE PPO
Good Health's therapists who accept NYCE PPO include licensed clinical social workers (LCSWs), licensed mental health counselors (LMHCs), and psychologists. Therapy may use Cognitive Behavioral Therapy (CBT), trauma-focused therapy, solution-focused therapy, or another evidence-based approach, which can help with job stress, trauma from front-line city work, and other concerns. NYCE PPO covers outpatient therapy in person or by telehealth.
Does NYCE PPO Cover TMS Therapy?
Yes, for members who meet the clinical criteria. Transcranial Magnetic Stimulation (TMS) is a non-invasive, FDA-cleared treatment for major depressive disorder that has not responded to antidepressants. Because NYCE PPO mental health care runs through UnitedHealthcare's behavioral health network, TMS is reviewed under UnitedHealthcare's criteria and needs prior authorization. Good Health prepares the clinical records and submits the request before treatment begins.
Spravato (Esketamine) with NYCE PPO
Spravato is an FDA-approved esketamine nasal spray for adults with treatment-resistant depression, or with major depressive disorder and active suicidal thoughts. Each dose is given in our Brooklyn office, and a clinician monitors you through the full observation period. NYCE PPO covers Spravato when prior authorization and medical necessity criteria are met, and our clinical team handles that process for you.
Coverage details can vary by member and service. Good Health confirms your benefits before your first visit so you know what to expect.
Conditions Treated by Mental Health Providers Accepting NYCE PPO
Our mental health providers accepting NYCE PPO treat city employees, retirees, spouses, and children for concerns including:
- Depression and treatment-resistant depression
- Anxiety disorders (generalized anxiety, panic disorder, social anxiety, OCD)
- Work stress and burnout in public service jobs
- PTSD and trauma, including trauma from first-responder or front-line work
- Bipolar disorder
- ADHD in children, adolescents, and adults
- Postpartum depression and perinatal mental health
- Insomnia and sleep problems, including from shift work
- Grief and loss
- Co-occurring mental health and substance use conditions
If you are unsure whether we treat your concern, call (718) 522-3600. Our intake team will let you know before you book.
Find a Psychiatrist Who Takes NYCE PPO
How to Use Your NYCE PPO Plan at Good Health
- Call or book online. Have your new NYCE PPO ID card ready. If you have not received it yet, tell us, and we will help confirm your coverage.
- Let us verify your benefits. Our team checks your copay and any prior authorization requirements before your first visit.
- Attend your evaluation. Visit 26 Court Street, Suite 1510, in Downtown Brooklyn, or join by video from NY, NJ, PA, FL, or CT.
- Leave authorizations to us. If TMS or Spravato is recommended, we submit the clinical documentation and prior authorization request.
- Continue your care. Medication visits, therapy sessions, and other covered treatment are billed directly to NYCE PPO.
Good Health Psychiatric Services welcomes NYC employees and retirees looking for psychiatric services accepting NYCE PPO in Brooklyn or a telehealth psychiatrist in one of our five states. Same-day and next-day appointments are available for evaluations and therapy, and we check your benefits ahead of time so the cost is clear from the start.
Call (718) 522-3600 or book online. If you have questions about how NYCE PPO covers mental health care, our front desk can go over your benefits with you before you schedule.
Frequently Asked Questions
Yes. Good Health Psychiatric Services accepts the NYC Employees PPO for psychiatric evaluations, medication management, therapy, and qualifying advanced treatments. NYCE PPO is premium-free for city employees and pre-Medicare retirees, and our team verifies your benefits at no charge before your first appointment.
Mental health care moved to a new network. According to the NYCE PPO FAQ, the UnitedHealthcare behavioral health network replaced Carelon Behavioral Health, growing the number of mental health providers in New York State from 12,000 to 39,000. If your old psychiatrist was hard to reach or left the network, this is a good time to find a new in-network provider.
No. NYCE PPO does not require referrals, so you can book a psychiatrist or therapist at Good Health directly. Some treatments, such as TMS and Spravato, still need prior authorization, and our team submits that request for you.
No. NYCE PPO replaced only the GHI CBP / Anthem plan. HIP HMO and the city’s other health plans remain separate options with their own networks and rules. If your card says HIP or another city plan, call our front desk at (718) 522-3600 and we will check your coverage before you book.
NYCE PPO has no premium for members, and copays for most services stayed at the same level as under GHI CBP. What you pay for a psychiatry or therapy visit depends on the service, and federal parity law requires that mental health copays be no higher than for comparable medical visits. Good Health sends you an estimate based on your benefits before your first visit.